Our Process

Here's how a Drain Guys call actually works.

Four simple steps, every time — from a slow bathroom drain in Belmont Shore to a full sewer line backup downtown. No surprise charges after the fact.

From your call to a clean finish

Step 1

Call for a free estimate

Call (888) 616-9423 and talk directly to someone who can quote the job — no call center, no phone tree. Tell us your neighborhood and what's going on, and we'll give you an upfront estimate before anyone drives out.

Step 2

On-site diagnosis

A technician arrives, locates the cleanout, and confirms what's actually causing the problem before touching anything. If a camera inspection helps pin down the issue, we'll walk you through what we find.

Step 3

The work — snaking, jetting, or repair

Once you approve the estimate, we get to work: drain snaking for a local clog, hydro jetting for grease or root buildup, or repair for a damaged line. We size the approach to your property, whether it's an original clay lateral or a modern line.

Step 4

Clean finish & follow-up

We clear the work area, confirm the line is flowing, and leave you with straightforward next steps if anything changes. If you have questions after we leave, call the same number and you'll reach a real person.