About
The business in short: the Long Beach homes we work on, how a job gets scoped and priced in writing, and the kinds of work we say no to.
A drain company that asks which part of town you are in first
Drain Guys is a drain and sewer cleaning crew working across all of Long Beach, from the waterfront neighborhoods to North Long Beach. The work covers homes and businesses: branches and main lines, kitchens, bathrooms, toilets, floor drains, grease traps, roots, camera inspection and hydro jetting.
It is organized around something specific to this city rather than a general claim about service. Long Beach contains four kinds of ground and era, from canal-side lots and early-1900s clay to 1950s slab tracts and shared downtown mains, and the right answer for one is the wrong answer for another. So the first question here is not what you want done — it is where the property is and roughly how old it is, because a company quoting one city-wide number is guessing, and the guess is what costs you.
Drain Guys works from W Pacific Coast Hwy, Long Beach, CA 90813.
- Drains and sewer lines only — no fixtures, heaters or repipes
- No restoration work of any kind
- We will not jet an old clay lateral we have not seen inside
- No repair decision pushed out of hours, on any pipe
On siteHydro jetting nozzle spraying water beside an open cleanout
Four steps, no surprises
We ask which part of town and roughly what year first, because here that changes the answer.
Tell us the neighborhood and roughly…
It is the single most informative thing you can say about a drain in this city.
Then what the other fixtures are doing
Which fixtures, and whether anything is backing up at the lowest point in the building. That settles branch or main in about thirty seconds.
The cheap answers first
If it is one slow fixture, we will tell you what to try before we come out — a plunger with the overflow blocked, or a hand snake past the trap.
Clear it, then say whether it will recur
On an old lateral a clearing is an interval and you are entitled to know roughly how long. On a newer line an object came out and the line is fine.
Five things worth asking, including of us
The first one separates the crews that know this city from the ones quoting a national average.
Did they ask where the property is and…
If a price arrives before those questions do, it is a guess.
What do they think my lateral is made…
Clay, cast iron, ABS or PVC.
Did they establish branch or main…
One blocked fixture and one blocked building are different jobs at different prices. The question takes thirty seconds.
Is this a one-off or an interval?
The most useful sentence a drain company can say, and the one most of them avoid.
Want a figure on it?
The rate before we travel, and a fixed figure in writing before any work starts.